Contact us

 
Why we do not have a Phone no at our contact us page?

Our customers have told us they're most satisfied with their support experiences when they get an answer which is quick, comprehensible, and accurate.  Based on our previous experience and customer input, email support best achieves these objectives.  It allows us to provide reference links, screenshots, and answers to frequently asked questions as needed.

Please contact us via email, and we will strive to delight you with our response.  We generally get to all emails within 1 business day.

support@filerenamer.net
(Please describe your problem with screenshot and other details if you are reporting an error or bug)

Please also look at FAQ below and Help and Online Help Video page which helps us to learn File Renamer fast.

 
If you have purchased our product and didn't get registration email yet:
We would send you download URL and Registration code at your email address. If you did not received the email please check that it has not been SPAM-filtered at your end before you email us. If you are using anti-spam software then you can add our email address in your 'safe list' so you can make sure that you get our registration mail on time. Our email address is support@filerenamer.net
 
If you have lost registration email or registration key or want to download Full version again.
Please mail us at support@filerenamer.net Please mail us with order # which you got when you registered it. That's help us to give you Priority Email support very fast. If you don't have order # then please mail us from the email address which you used at time of your purchase with your name.
 
Do you have any difficulties to order our products from Plimus?
Please complete the order by fax or phone and Plimus will manually process your order.
OR Please email at sales@plimus.com with a brief description of the situation and product you want to purchase.
OR Call Plimus at 1-866-4PLIMUS (toll free in the US and Canada) or 1-858-350-7473
 
Our Product does not have a feature you need.
We can customize software for you. Write to us at support@filerenamer.net for complete details.
 
Do you have nice suggestion or new feature request for next version of our products.
Write to us at support@filerenamer.net
All selected features for Next version would be rewarded with free copy of that product.
 




 Product Review

"Windows can handle some basic file renaming in batches, but not with the power and simplicity of this tool, which changes extensions and can undo renames. Use the preview function to see the new name before giving the okay."

-PC Magazine, In Cover Story of April 2008 Issue

"Those meaningless default file names attached to your digital photos? They need to change. Yes, Windows Explorer lets you rename files en masse, but it doesn't offer the control of File Renamer. You can replace an entire name, a designated part of a name (say, characters 3 through 17), keywords, and more. Of course, it's also a great way to rename music and video files (not to mention plain old data files)."

-PC Magazine, In Cover Story of June 2007 Issue

 Testimonials

"We have tried lots of File Renaming tools and by far this is very easy to use and in good price also." Ian Hick

"After trying so many tools; I choose File Renamer to rename 100s of files daily. I never regret my decision of buying File Renamer." Scott Hoko

More Testimonials